A: At Gruv Designs, we pride ourselves on bringing your imagination to life, one print at a time. While we strive to ensure every custom T-shirt meets your expectations, we understand that issues may arise. We accept returns under specific conditions. If there is a defect in the material or an error in the print that differs from your approved design, we will gladly accept a return or offer a replacement. Please notify us within 14 days of receiving your order, and provide photos of the defect or discrepancy. Custom T-shirts created based on personal designs typically cannot be returned if the reason for return is based on personal preferences or incorrect sizing, since these are unique items tailored to your specifications. Please consult our detailed return policy available on our website or contact our customer service team for further assistance.

Gruv Designs & Printing is located at 349 Albert Road, Woodstock, Cape Town, South Africa.

A: At Gruv Designs, our primary focus is on custom T-shirts, but our customization services extend to a wide range of apparel and accessories. We proudly offer custom printing on hoodies, sweatshirts, tank tops, and even baby onesies. Additionally, we provide customization options for accessories like tote bags, hats, and aprons. Each item is tailored to bring your unique imagination to life with high-quality prints and designs. Yes, all the products we customize are available for purchase directly from Gruv Designs. Our mission is to ensure you have a personalized and satisfying experience every step of the way. Feel free to explore our catalog to find the perfect item for your custom design!

A: At Gruv Designs, we offer a variety of printing services to bring your imaginative designs to life. Our primary methods include screen printing, direct-to-garment (DTG) printing, and heat transfer vinyl (HTV) printing. Screen printing is perfect for bulk orders and offers vibrant, durable prints that stand the test of time. Direct-to-garment printing is ideal for detailed, multi-color designs and is great for smaller batches or individual custom orders. Heat transfer vinyl printing allows for dynamic designs and is especially suited for custom names, numbers, and unique logos. Each method ensures high-quality results and durability, tailored to fit the specific requirements of your custom T-shirt project. Feel free to reach out to us for guidance on which printing method best suits your design needs!

A: At Gruv Designs, placing an order for a custom T-shirt is a straightforward process designed to bring your imagination to life. Here’s how you can do it: 1. Design Creation: Start by preparing your design. This can be a digital file (preferably in formats such as PNG, JPEG, or PDF). If you need assistance with designing, our team of professional designers is here to help. 2. Choose Your T-Shirt: Browse our variety of T-shirt styles, colors, and sizes on our website or in-store. We offer a wide range of options to suit every need and preference. 3. Submit Your Order: Once you have your design ready and have chosen your T-shirt, visit our website or come to our store. On our website, you’ll find an "Order Now" button. Click on it and follow the steps to upload your design, select your T-shirt preferences, and provide any additional instructions. 4. Review and Confirm: After submitting your order, you’ll receive a digital mockup for approval. Review it to ensure everything looks perfect. If any adjustments are needed, our team will make the necessary changes. 5. Payment: Once you approve the mockup, proceed with payment through our secure online payment gateway or in-store payment methods. We accept various payment options for your convenience. 6. Production and Delivery: After payment confirmation, your custom T-shirt will go into production. We aim to complete orders promptly while maintaining high-quality standards. You will be notified once your order is ready for pickup or shipped to your desired location. If you have any questions or need further assistance, our dedicated customer service team is always available to help you through the ordering process. At Gruv Designs, we pride ourselves on delivering exceptional custom T-shirts that perfectly match your vision.

A: If you need assistance with your order at Gruv Designs, you can reach out to our customer support team. They are dedicated to helping you with any questions or concerns you may have. You can contact them via email at admin@gruvdesigns.co.za or by phone at 067 887 8101. Our support hours are Monday to Friday, 9 AM to 5 PM PST. We strive to bring your imagination to life, one print at a time, and are committed to providing exceptional service to ensure your satisfaction.

A: At Gruv Designs, we pride ourselves on offering high-quality custom T-shirt printing at competitive prices. The cost to print a custom T-shirt typically starts at R15 per shirt, depending on factors such as the type and quality of the T-shirt, the complexity of the design, the number of colors used, and the quantity ordered. For bulk orders, we provide discounted rates, making it more affordable to print a large number of shirts. To get an accurate quote tailored to your specific needs, please contact us with your design details and order quantity. Our team will be happy to assist you in bringing your imagination to life!